FAQ

We recommend arriving 15–30 minutes before boarding to allow time for you to secure parking, locate the vessel and check-in.

Daytime is casual and comfortable. Evenings are usually smart-casual unless requested otherwise for a themed night or exclusive experience.

You are more than welcome to wear your shoes on board however we do not allow black soles or high heels.

Yes, our cruises are family friendly. Children need to be supervised at all times, and life jackets need to be worn for the duration of the cruise.

This depends on the cruise. Some exclusive packages may include light snacks or drinks, while others offer a card only drinks and snack bar. Catering options are available when chartering privately. Check your specific cruise details.

Policies vary by charter options. Shared cruises do not allow outside alcohol or drinks, but private charters often do—please confirm in advance.

Depending on the route, you may see Table Mountain, Lion’s Head, Signal Hill, the Twelve Apostles, Robben Island, and marine wildlife.

Wildlife sightings are common but not guaranteed. Dolphins, seals, and seabirds are frequently spotted in Cape Town waters.

Cruises may be delayed, rerouted, or cancelled for safety reasons. In such cases, we will offer a reschedule or refund.

We would be more than delighted to assist you on board however the boarding may be steep so we would require the individual in the wheelchair to be able to take a couple of steps at a time. It’s best to check accessibility requirements before booking.

All our Catamarans have restroom facilities.

Yes. Licensed vessel operators follow strict maritime safety regulations, and crews are trained in passenger safety.

Yes, Cape Town Cruises run all year, though schedules may vary seasonally depending on weather and demand.

Sunset cruises are especially popular, but daytime cruises offer clearer views of landmarks and our morning safari is the best for spotting wildlife.

Yes. Private charters are available for romantic outings, birthdays, corporate events, social events and celebrations.

Our shared cruises range from 60 to 90 minutes, while private charters can be longer.

Most leisure cruises do not dock at Robben Island, but some sail past it. Official Robben Island tours depart separately.

Advance booking is highly recommended, especially during summer months and peak tourist seasons.

Smoking is usually permitted only in designated outdoor areas. Please inform the crew if you smoke so they can guide you.